Aftersales

Aftersales

Santon aftersales comprises of our customer support and engineering team and our dedicated genuine parts distributor.

Our dedicated UK customer support team offer a range of services for your Santon product, whether it's in or out of warranty. 

For more than 30 years our dedicated genuine parts division has provided the UK's heating industry with the parts and spares needed to meet the nation's demands for warm homes and hot water.

Customer Support

Customer Support

Santon's aftersales service is provided by our Customer Support team.  With a first time fix rate of 95%, our engineers are all specifically trained to be experts on Santon products.

Repairs

Repairs

Call Customer Support on 0344 871 1530 to book a Santon product repair.

Read full details about Santon's product repair division

Parts

Parts

To contact the Santon parts specialist, call 0344 871 1540 or visit their website

In Warranty Enquiries

In Warranty Enquiries

If your Santon product breaks down under warranty and your installer has not been able to resolve the fault, call Customer Support on 0344 871 1530.

Warranty Registration

Warranty Registration

It is important to register your appliance so that in the unlikely event that it breaks down we can minimise any inconvenience to you and your family.

Opening Hours

Opening Hours

Our Customer Support team are available 363 days a year, taking calls from customers and installers.

Warranty Registration

Warranty Registration

It's important to register your warranty so we can keep any disruption to a minimum.