Santon offers a high level of customer support at every stage of the decision making process - from initial enquiry, through specification to actual installation. A team of over 25 field sales managers is available to meet specifiers and developers on site to discuss product requirements and advise on installation issues.
As part of the support service to customers, the company can produce designs for water heating systems for houses, commercial buildings and light industrial premises. Developers and self-builders can also benefit by using our fully indemnified space and water heating design service, which includes the preparation of detailed heating designs covering boiler, radiators, pipework, controls and accessories as well as the hot water storage system.
Santon policy is to ensure that its products are approved to relevant standards, including BEAB, BBA and WRAS.
Any Santon product that falls within the scope of the EMC directive is CE marked. Such marking confirms that, where applicable, the product meets both the EMC (Electromagnetic compatibility) and LVD (Low Voltage Directive) directives in electrical products.
All Santon products carry a minimum Guarantee of 2 years.